Yes. Loci is free for residents on the App Store and Google Play.

Hertfordshire County Council services in one app

Q: Do I need to book a Hertfordshire tip?

No. You don’t need to book, but every vehicle needs a free ePass from Hertfordshire County Council before you visit. A car ePass is instant and lasts three years. Bring proof of address too.

Q: Can I take a van or trailer to a Hertfordshire tip?

Yes, with a free van and trailer ePass. It covers 12 visits in 12 months, and each household can hold one. Hired vans can get a hire ePass, valid for seven days and up to three visits.

Q: Is there a charge for DIY waste at Hertfordshire tips?

Household waste is free. DIY waste is limited to two 50 litre rubble bags or one bulky item a week, and you can save up to four weeks’ worth for one visit. Anything over that is charged by card at the centre.

Q: Can I use a Hertfordshire tip if I live in Essex or Cambridgeshire?

Yes. Essex and Cambridgeshire residents can apply for a free car ePass to use Hertfordshire’s recycling centres. It covers cars only, not vans or trailers.

Q: How do I report a pothole in Hertfordshire?

Report it online to Hertfordshire County Council, which looks after most roads in the county. National Highways looks after the motorways and some major A roads.

Q: When are the Hertfordshire school holidays?

Hertfordshire County Council publishes term dates for Hertfordshire schools. Some schools set their own dates, so check with your child’s school. Loci syncs council term dates automatically and reminds you when they’re coming up.

Q: Is Loci run by Hertfordshire County Council?

No. Loci is an independent community platform. Loci links you to the council’s official webpages, where you can report problems and make requests.

Hertfordshire bin collection

Never miss a Hertfordshire bin day

Pop in your postcode to check Loci works where you live. Then download the free app to see your collection days and get a reminder the night before.

Hertfordshire bin collection reminder on the Loci app

Hertfordshire towns and their councils

Many Hertfordshire towns sit in a district with a different name. Find your town below, then choose your district council further down this page for bin days and local services. Watford, St Albans and Stevenage have councils named after the town.

Hemel Hempstead · Dacorum Welwyn Garden City · Welwyn Hatfield Hertford · East Herts Hatfield · Welwyn Hatfield Borehamwood · Hertsmere Letchworth · North Herts Hitchin · North Herts Berkhamsted · Dacorum Harpenden · St Albans Potters Bar · Hertsmere Sawbridgeworth · East Herts Cheshunt · Broxbourne Rickmansworth · Three Rivers Ware · East Herts Bishop’s Stortford · East Herts Royston · North Herts Bushey · Hertsmere Tring · Dacorum Hoddesdon · Broxbourne Baldock · North Herts Croxley Green · Three Rivers

Hertfordshire County Council

Who does what in Hertfordshire

Hertfordshire has two councils for every home. Hertfordshire County Council runs roads, libraries, schools, social care and the county’s 16 recycling centres. Your district or borough council collects your bins and handles council tax and planning. Loci brings Hertfordshire County Council and your district council together, from Watford and St Albans to Stevenage, Hemel Hempstead and Bishop’s Stortford.

Bin day reminders

Recycling centres

Council tax

Council Search

AI search

Local business directory

Health and support

Local updates

Booking and ePasses

You don’t need to book. Hertfordshire’s recycling centres check your number plate on the way in, so every vehicle needs a free ePass before you visit. A car ePass is instant and lasts three years, and each household can hold up to three ePasses. Bring proof of address, such as a council tax bill or driving licence. Get your ePass on the Hertfordshire County Council website.

Got a van or trailer?

DIY waste and charges

Tips in west Hertfordshire

Tips in south Hertfordshire

Tips in east Hertfordshire

Tips in north Hertfordshire

Live outside Hertfordshire?

Who runs the tips?

Ask for help: a reliable plumber, a lost cat, what time the market opens.

Offer help: spare veg from the allotment, a recommendation, local know-how.

Thank neighbours: the most helpful replies rise to the top.

Borough council

Broxbourne Borough Council

Bin days and council services for Cheshunt, Hoddesdon and Waltham Cross.

Broxbourne bins and services

Borough council

Dacorum Borough Council

Bin days and council services for Hemel Hempstead, Berkhamsted and Tring.

Dacorum bins and services

District council

East Hertfordshire District Council

Bin days and council services for Bishop’s Stortford, Hertford and Ware.

East Herts bins and services

Borough council

Hertsmere Borough Council

Bin days and council services for Borehamwood, Bushey and Potters Bar.

Hertsmere bins and services

District council

North Hertfordshire District Council

Bin days and council services for Letchworth Garden City, Hitchin and Royston.

North Herts bins and services

City and district council

St Albans City and District Council

Bin days and council services for St Albans, Harpenden and London Colney.

St Albans bins and services

Borough council

Stevenage Borough Council

Bin days and council services for Stevenage Old Town, Bedwell and Chells.

Stevenage bins and services

District council

Three Rivers District Council

Bin days and council services for Rickmansworth, Croxley Green and Abbots Langley.

Three Rivers bins and services

Borough council

Watford Borough Council

Bin days and council services for Watford, Garston and North Watford.

Watford bins and services

Borough council

Welwyn Hatfield Borough Council

Bin days and council services for Welwyn Garden City, Hatfield and Welwyn.

Welwyn Hatfield bins and services

Hertfordshire County Council services: your questions answered

Who collects my bins in Hertfordshire?

Your district or borough council collects your bins, not Hertfordshire County Council. Find yours in the list above to see bin days and local services.

Do I need to book a Hertfordshire tip?

Can I take a van or trailer to a Hertfordshire tip?

Is there a charge for DIY waste at Hertfordshire tips?

Can I use a Hertfordshire tip if I live in Essex or Cambridgeshire?

How do I report a pothole in Hertfordshire?

When are the Hertfordshire school holidays?

Is Loci free?

Is Loci run by Hertfordshire County Council?

Bins and recycling guides

Every bin guide in one place: bin days, missed bins, bin colours, bank holidays and the new bin rules.

All bin guides

Missed bin collection?

What to do if your bin wasn't emptied, and how to report it to your council.

Read the guide

Which bin goes out this week?

Alternate weeks, colour weeks and week A or B, explained.

Read the guide

What can go in your recycling bin?

What goes in, what stays out and why the rules change between councils.

Read the guide

New bin rules explained

What Simpler Recycling means for your bins, caddies and collection days.

Read the guide

Food waste collections

How your food caddy works and what goes in it.

Read the guide

Connecting Communities. Empowering Councils. Supporting Local Businesses.