Loci app cookie policy
- ABOUT THIS COOKIES POLICY
1.1 This Cookies Policy explains how Loci App Ltd of 45 Gresham Street, London, EC2V 7BG ("we", "us", or "our") uses cookies and similar technologies when you use the Loci mobile application and related services (the "App").
1.2 This policy should be read together with our Terms of Use and Privacy Policy.
1.3 By continuing to use the App, you consent to our use of cookies as described in this policy.
- WHAT ARE COOKIES
2.1 Cookies are small text files that are stored on your device when you use the App. They help us provide and improve our services.
2.2 Similar technologies include web beacons, pixels, local storage, and software development kits (SDKs) that perform similar functions to cookies.
2.3 Cookies and similar technologies may be set by us (first-party cookies) or by third-party service providers (third-party cookies).
- TYPES OF COOKIES WE USE
3.1 Essential Cookies
(a) These cookies are necessary for the App to function properly;
(b) They enable core functionality such as security, authentication, and basic navigation;
(c) The App cannot operate properly without these cookies;
(d) Examples include: session management, security tokens, and user authentication; and
(e) You cannot disable these cookies as they are essential for the App's operation.
3.2 Performance and Analytics Cookies
(a) These cookies help us understand how users interact with the App;
(b) They collect information about App usage, crash reports, and performance metrics;
(c) All information collected is anonymous and aggregated;
(d) Examples include: page views, session duration, error tracking, and user flow analysis; and
(e) These cookies help us improve the App's functionality and user experience.
3.3 Functional Cookies
(a) These cookies enable enhanced functionality and personalisation;
(b) They remember your preferences and settings;
(c) Examples include: location preferences, language settings, and personalised content; and
(d) Without these cookies, some features may not work as intended.
3.4 Third-Party Service Cookies
(a) These cookies are set by third-party services integrated into the App;
(b) Examples include: mapping services, analytics providers, and crash reporting tools;
(c) These third parties have their own privacy policies; and
(d) We do not control these cookies directly.
- PURPOSE OF COOKIES
4.1 We use cookies and similar technologies to:
(a) provide essential App functionality;
(b) remember your preferences and settings;
(c) analyse App usage and performance;
(d) improve user experience and App functionality;
(e) provide personalised content based on your location;
(f) detect and prevent security issues;
(g) comply with legal obligations; and
(h) support third-party integrations.
- COOKIE DURATION
5.1 Session Cookies are temporary and deleted when you close the App.
5.2 Persistent Cookies remain on your device for a set period or until you delete them manually.
5.3 The duration of persistent cookies varies depending on their purpose:
(a) essential cookies: typically last for the duration of your session;
(b) performance cookies: usually retained for up to 2 years;
(c) functional cookies: typically last for up to 1 year; and
(d) third-party cookies: duration determined by the respective third party.
- MANAGING YOUR COOKIE PREFERENCES
6.1 Device Settings
(a) You can control cookies through your mobile device settings;
(b) Most devices allow you to refuse cookies entirely or delete existing cookies;
(c) Instructions vary by device type and operating system; and
(d) Please refer to your device's help documentation for specific instructions.
6.2 App Settings
(a) Some cookie preferences can be managed within the App settings [if applicable];
(b) You can enable or disable certain non-essential cookies; and
(c) Essential cookies cannot be disabled as they are necessary for App operation.
6.3 Browser Settings (for web-based features)
(a) If you access any web-based features, you can manage cookies through your browser settings;
(b) Most browsers allow you to view, delete, and block cookies; and
(c) Each browser has different cookie management options.
- CONSEQUENCES OF DISABLING COOKIES
7.1 Disabling essential cookies will prevent the App from functioning properly.
7.2 Disabling other types of cookies may result in:
(a) reduced App functionality;
(b) loss of personalised features;
(c) inability to save preferences;
(d) reduced performance optimisation; and
(e) limited analytics data for App improvement.
- THIRD-PARTY COOKIES
8.1 We work with third-party service providers who may set cookies on your device, including:
(a) Google Analytics: for usage analytics and performance monitoring;
(b) Mapping Services: for location-based functionality;
(c) Crash Reporting Services: for identifying and fixing technical issues; and
(d) Cloud Service Providers: for data storage and processing.
8.2 These third parties have their own cookie policies:
(a) Google Analytics: [Link to Google's privacy policy];
(b) [Other third-party services and their policy links]; and
(c) We recommend reviewing these policies to understand their cookie practices.
8.3 We do not control third-party cookies and are not responsible for their practices.
- UPDATES TO THIS POLICY
9.1 We may update this Cookies Policy from time to time to reflect:
(a) changes in our cookie usage;
(b) new third-party integrations;
(c) changes in applicable laws; or
(d) improvements to our services.
9.2 We will notify you of material changes by:
(a) posting the updated policy in the App;
(b) sending you a notification through the App; or
(c) other reasonable means of communication.
9.3 Your continued use of the App after changes become effective constitutes acceptance of the updated policy.
- CONTACT INFORMATION
10.1 If you have questions about this Cookies Policy or our use of cookies, please contact us:
Email: trust@lociapp.co.uk
Address: 45 Gresham Street, London, EC2V 7BG
10.2 For specific questions about third-party cookies, please contact the relevant third-party service provider directly.
- MORE INFORMATION ABOUT COOKIES
11.1 For more general information about cookies and how they work, you can visit:
(a) www.allaboutcookies.org
(b) www.youronlinechoices.eu (for EU users)
11.2 These resources provide independent information about cookie management and privacy controls.
Last updated: 14th October 2025
